Senior Analyst, HR Service Delivery (HRIS)

John Swire & Sons (H.K.) Limited

A highly-diversified and global corporation, the Swire Group’s businesses encompass property, aviation, beverages and food chain, as well as marine and trading & industrial activities. Its core businesses are mainly focused in Asia, with its key operations in Hong Kong and the Chinese Mainland. Within Asia, Swire's activities come under the Group's publicly quoted arm, Swire Pacific Limited, which is the largest shareholder in two Hong Kong listed companies: Swire Properties and Cathay Pacific Airways.

John Swire & Sons (H.K.) Limited is the holding company of the publicly-listed conglomerate, Swire Pacific Ltd. Our People Department is now inviting candidates to apply for the following position:

Senior Analyst, HR Service Delivery (HRIS)

With solid HR operations knowledge and hands-on HRIS experience, the role helps identify improvement opportunities, assesses system feasibility, and ensures smooth delivery of HR digital initiatives. The role also contributes to strengthening data quality, improving user experience, and supporting the continuous enhancement of HR systems and processes.

The role supports the Manager, HR Service Delivery in reviewing, enhancing, and maintaining HR workflows and processes across the employee lifecycle.

Responsibilities: 

• Act as a key supporting user for SuccessFactors, providing input on data flows, configuration impacts, and troubleshooting
• Gather and document business requirements with HR operations teams and stakeholders
• Participate in project activities including User Acceptance Test (UAT), data validation, and training logistics
• Build and prepare dynamic reports, data extracts and SuccessFactors dashboards for decision-making and monitoring
• Review, map and optimise HR workflows, recommend enhancements aligned with digital system capabilities
• Prepare workflow documentation, process diagrams, and supporting materials for stakeholder discussions
• Support HR operations across Benefits, Global Mobility coordination, and HRIS related activities
• Maintain system accuracy through routine checks, audits, and system validations

To be successful in this role, you must have:

• Bachelor’s degree in HR Management, Business, Information Systems, or related fields
• 5 – 7 years of HR operations experience, preferably with familiarity operating SuccessFactors and SAP HR
• Experience in HR workflow optimisation or HR digital projects is an advantage
• Hands-on experience with SuccessFactors reporting and data handling; exposure to SQL or HR analytics tools (e.g. Qlik, PowerBI) is an advantage
• Sound proficiency in Microsoft Office Suite, with familiarity using emerging AI-powered tools in daily work

Application:

At Swire, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential. 

Application deadline: 22 May 2026

We offer a competitive package to the right candidate. If you meet the qualifications and are interested in this position, you can send your application by clicking ‘Apply Now’. We will contact all shortlisted candidates. If you are unable to submit your application online, please contact us at swirerecruit@jsshk.com or mail your application to the JS&SHK Recruitment Team at 5/F One Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.